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We use Australia Post for despatching orders nationally and internationally. We aim to despatch orders within one to two working days of receiving the order and payment. This is subject to the item being in stock. There is a Flat delivery fee of $9.90, Australia wide . Any items over 2.5kgs will be subject to additional postage fees. International shipping . click here for the international schedule. (Use Windhorse International schedule)
Postal charges AUD
Parcel Post Australia Wide $9.90
Additional postage over 2.5kg (where indicated) $5.00
Express Post (on request)
up to 3.5kg $15.00
3.5kg - 5kg $25.00
Prices listed on this website are in Australian Dollars and include GST (Goods and Services tax 10%). At the checkout, international customers with delivery addresses outside Australia will have the GST deducted from the purchase price.
- We despatch our orders, securely and well packed. However, from time to time, goods may arrive damaged. Please contact us immediately at 02 9519 8890 or email@example.com. We will ask for information on the degree of damage, and if possible a photo. We will offer you a replacement.
- Occasionally, we may send the wrong item, being humans that we are. Should this happen, please contact us immediately at 02 9519 8890 or firstname.lastname@example.org. We will despatch the correct item at no expense to you.
- If you have changed your mind, please contact us within 7 days of receipt of purchase at 02 9519 8890 or email@example.com. Items can only be returned if in mint condition. Items are returned at purchaser’s expense.